The Digital Transformation
There was no digital business. So we built one.
US Sportswear — San Diego, CA
The challenge
After COVID, customers were not walking into the store the way they used to. Digitally, there was almost nothing: no real social presence, no e-commerce operation, no meaningful Google Maps presence. The business was essentially invisible online. I joined as Marketing Director and worked directly with the owners to change that.
The approach
- Built and ran the Shopify store end to end: catalog, product pages, collections, apps and theme
- Managed roughly 1,200 products, 4,500+ SKUs and 10,000+ units of inventory
- Developed SEO, SEM and Google Ads strategy so people could actually find the store
- Positioned the business in local search and Google Maps for South San Diego
- Handled branding, packaging, promotions, shipping and the customer experience
- Helped attract New Era as an official supplier, with Mitchell & Ness joining later
+45%
Total company sales growth, year over year
4,500+
SKUs live and managed
Top-rated
Among San Diego sports retailers